Terms of Service Summary:

Here’s an attempt at briefly and concisely summarising some key points of these Terms of Service in human readable form.

  • You acknowledge that we cannot, unfortunately, guarantee that everything will go totally smoothly all the time.
  • You are responsible for using our system in a responsible manner, including uploading only data you should be uploading, abstaining from malicious or illegal behavior, protecting your password, respecting the integrity of the system, and respecting its users and its creators (that’s us!).
  • As the creators and curators of the system, we can change, add, and remove things, and we can also limit, throttle, suspend, or discontinue your account if it is deemed necessary.
  • If you have any questions about this stuffy document, please contact us.
  • Remember to read below for details — this section is not a substitute for the actual Terms of Service, just a brief summary!

The following terms and conditions govern all use of the eventRAFT.com website (“Service”) and all content, services and products available at or through the website. 

The Service is owned and operated by Raft Media Systems Pvt Ltd. (“Raftlabs – raftlabs.co” – parent company of eventRAFT)

The Service is offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, eventRAFT’s Privacy Policy) and procedures that may be published from time to time on this Site by eventRAFT (collectively, the “Agreement”).

Please read this Agreement carefully before accessing or using the Service. By accessing or using any part of the website, you agree to become bound by the terms and conditions of this agreement. If these terms and conditions are considered an offer by eventRAFT acceptance is expressly limited to these terms. The failure of eventRAFT to exercise or enforce any right granted in the Terms of Service shall not constitute a waiver of such rights, and the Terms of Service at all times constitutes the complete agreement between you and eventRAFT, superceding and prior agreements.

General Terms

1. If you do not agree to these Terms of Service, you must stop using the Service immediately. You may only use the Service upon agreeing to these Terms.

2. You must be at least 13 years old to use the Service.

3. Your use of the Service is undertaken at your own risk. The Service is presented “as is” and “as available.”

4. You must provide a valid name, a valid email address, and any other information requested as a part of the signup process.

5. The security of your password and account name are solely your responsibility. The Service cannot be held responsible or liable for any loss resulting from the failure to comply with this security obligation.

6. You may not use the Service for any unauthorized or illegal purposes. You may not use the Service in violation of any laws in your jurisdiction.

7. You are responsible for the all activity that occurs under your account, including posted Content. You are also responsible for all activity and Content posted by others who have accounts under your account.

8. eventRAFT does not expressly guarantee or warrant that your use of the Service will meet your requirements, nor that your use of the Service will be uninterrupted or free from error. eventRAFT does not expressly guarantee that any and all defects in the operation of the Service will be corrected.

9. Technical support is provided via email, and is available to both trial users and paying users. eventRAFT reserves the right to refuse support for any reason.

10. You acknowledge and understand that eventRAFT uses third party vendors and hosting partners to provide the necessary infrastructure (hardware, software, networking, storage, etc.) to run the Service.

11. Abuse of any eventRAFT user or employee (written, physical, or verbal) will result in immediate account termination.

12. You may not use the Service to transmit any malicious code, such as viruses or worms.

13. If your usage far exceeds the average of other eventRAFT users, eventRAFT reserves the right to deactivate your account until a time at which your usage can be restored to more normal levels.

14. eventRAFT cannot be held responsible for any damages, loss, or harm (direct, indirect, incidental, or otherwise) resulting from a lack of access to the Service, the result of any Content stored in the Service or the procurement thereof, unauthorized access to your account, data, or transmissions, or any other matter relating to the Service.

Payment and Refunding Terms

1. A free trial may be offered but publishing your native app needs a valid credit card or equivalent payment method.

2. The “eventRAFT app“ service is subscribed on annual basis at the beginning of service and is valid for single event only. The underlying content management systems, apps will be active for one year period only.

3. A valid credit card is required to maintain an active account after the end of the free trial period.

4. All accounts are granted a 14-day free trial upon registration. After the trial has ended, a notification will be posted on your account. If at the end of the trial period payment information has not been entered, the account is subject to archiving or deletion by the Service.

5. The service is billed annually in advance and is non-refundable. eventRAFT will consider requests for refunds at their discretion.

6. All fees issued by the Service are exclusive of taxes, levies, or duties imposed by the relevant taxing authorities of your jurisdiction. You shall be responsible for any such taxes, levies, or duties.

Cancellation Terms

1. If you wish to cancel your account with the Service, you are responsible for properly ensuring this cancellation. While the Service may assist you in cancellation in the event of your account via email or phone, an email or phone call is not considered cancellation. Cancellation can be completed at any time by opening your account settings and clicking the button that reads “Cancel your account.”

2. If you cancel your account in advance of your billing date for the upcoming month, your credit card will not be charged again.

3. All of the information in your account is subject to indefinite archiving or deletion upon the cancellation of your account. Should any of your data remain on the Service’s servers after cancellation, no data will be viewed or disseminated in any way without your consent. You may request that we fully delete all of your data upon your cancellation.

4. eventRAFT reserves the right to suspend or terminate your account at any time and for any reason if it deems such action necessary. Such cancellation will subject your account’s data to the deletion or archiving previously detailed. eventRAFT reserves the right to refuse service to anyone, at any time, and for any reason.

5. eventRAFT also reserves the right to throttle access or impose limitations on use at anytime for any reason deemed necessary.

Modification Terms

1. eventRAFT reserves the right to suspend or discontinue the Service (or any part of the Service) at any time, and for any length of time, with or without notice.

2. Prices for the service are subject to change with 30 days notice from eventRAFT. Such notice may be provided via eventRAFT.com, the Service itself, and/or email notification to the address provided upon registration.

3. eventRAFT is not liable to you or any third party for any changes made to the service, alterations to the pricing of the Service, or discontinuation of the Service.

4. You acknowledge that the Service is subject to change in form at any time without your prior consent as eventRAFT works to improve and innovate upon the existing Service.

Content Terms

1. All content added to the Service must comply with international copyright law.

2. You retain ownership of and intellectual property rights over any Content added to your account in eventRAFT, in accordance with eventRAFT’s privacy policy.

3. eventRAFT reserves the right to remove Content that is available via the Service at its discretion. eventRAFT is not obligated to remove Content from the Service at any time.

4. You may not copy, sell, distribute, reverse-engineer, duplicate, or otherwise attempt to extract the source code of the Service or any part thereof. All aspects of the Service, including functionality and design, are copyright ©2018 RAFT Media Systems Pvt Ltd (RaftLabs), all rights reserved.

Mobile Apps Terms :

    • Our Mobile Application – We make various Apps to access the Service via a mobile device. To use the Apps you must have a mobile device that is compatible with our mobile service. We do not warrant that the App will be compatible with your mobile device. We grant to you a non-exclusive, non-transferable, revocable license to use a compiled code copy of each App for one account on one mobile device owned or leased solely by you, for your personal, non-commercial use. You may not: (i) modify, disassemble, decompile or reverse engineer the App, except to the extent that such restriction is expressly prohibited by law; (ii) rent, lease, loan, resell, sublicense, distribute or otherwise transfer the App to any third party or use the App to provide time sharing or similar services for any third party; (iii) make any copies of the App; (iv) remove, circumvent, disable, damage or otherwise interfere with security-related features of the App, features that prevent or restrict use or copying of any content accessible through the App, or features that enforce limitations on use of the App; or (v) delete the copyright and other proprietary rights notices on the App. You acknowledge that we may from time to time issue upgraded versions of the App, and may automatically electronically upgrade the version of the App that you are using on your mobile device. You consent to such automatic upgrading on your mobile device, and agree that the terms and conditions of these Terms will apply to all such upgrades. The foregoing license grant is not a sale of the App or any copy thereof, and we or our third party licensors or suppliers retain all right, title, and interest in and to the App (and any copy of the App). You agree to comply with all United States and foreign laws related to use of the App and the Service. Standard carrier data charges may apply to your use of the App.
  • Mobile App from iTunes – The following also applies to any App you acquire from us from the iTunes Store (“iTunes-Sourced Software”): You acknowledge and agree that these Terms are solely between you and us, not Apple, and that Apple has no responsibility for the iTunes-Sourced Software or content thereof. Your use of the iTunes-Sourced Software must comply with the App Store Terms of Service. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the iTunes-Sourced Software.

Questions or feedback regarding the Terms of Service agreement can be directed to eventRAFT support at team@eventraft.com